Worst Service Ever

<p>I ordered a data package, tried calling before the package arrived to INCREASE my price plan. Was then told I need to wait until it arrives before anythin can be changed or amended. When the package arrived, I called again and was told I should have sent the package back in order for changes to happen. I was then told that I can change over the phone, I tried that but was told that I need to wait until they collect my 1st premium. I was promised a callback for the price plan change. After they DID NOT call me back, I called them and was told the change would take 2 days. I now called them after 7days to find out what is happening and I am being told that my request is still with the relevant team???? I ask why I was not called back and the reason is that, I would've been called back once they were done (which was suppose to be 2days). I ask why I was not provided with an update and the reason is that they were not done. Now I am being told they will call me for a detailed update... I am yet to recieve that. If I could rate them a zero star rating... I would do just that!!!!!!!</p>