Worst Service ever

<p>I have a router with cell last month I lost it so I had to do a sim swap I did the swim swap and used it on my phone before I got the router on the 25th bought a new router and the sim card qas not reading went to the branch they called their help desk and I was told I suddenly need to increase my limit which thy did but still it did not work on the 27th I called and spoke with **** who in reased the limit and said it was not done properly he siad after that it would work still it did not later that day when I got home I called again spoke to Thabane who tried rebuting the router settings with my laptop still that did not work he asked me to do a sim swam , I did on the 29th spoke to Nomzamo after 4 hours the sim was reading on the phone still not on the router called again spoke to the team leader Phasveer who tried assisting me then transfred to me to one of the ag3nts who said they would escalate it and call me for feedback on the 30th she did not call , I called on the 1st of July she said thy fixed it I must rebot the sim then it will be fine I did that it was still not working she said she has to escalate it again and those ppl do not work weekends so she will do it monday , monday she did not call I called again at night I spike to another agent who promised to call be back because there are no notes on my case as to what the resolution is she did not call and I need the router hence I bought it and they do not know how to help me and no one cares at cell c</p>