1 reviews | Active since Dec 2016

23 Jun 2017, 17:52

Worst service ever

<p>My mom and dad have been struggling for very long to get Cell C to end their contracts after the contracts has already expired anyway. They keep taking their money and can't afford a lawyer to take action. I am disgusted at this, now my parents struggle to keep up!! </p>

0
Replies (3)
Cell C
Cell C's reply24 Jun 2017, 07:29
Official

Your parents have to submit a 30 days cancellation notice as per the terms and conditions of the subscriber agreement.

We'll get one of our team members to assist and provide clarity.

Regards

Cell C | PN

's update26 Jun 2017, 09:34
Reviewer Update

Thank you to Mpho from cell-c who immediately provided us with the help and information needed. The problem was finaly resolved

Cell C
Cell C's reply26 Jun 2017, 09:55
Official

Thank you for providing us with feedback and we are so happy with the way Mpho assisted you.

Have a lovely day further.

Regards

Cell C | PN