Worst Service ever

<p>I took out a Sony M5 at Cell C had issues within 7days went back they said i should come back the next day it would still be an OBF but they send in the charger after days the charger was still faulty and phone over heat. after fighting i got a new charger than i got it and than the phone did a software update and it didnt work. the phone was not exchange than i didnt use it but kept doing software update. but i got another contract at telkom to use for regular. than 2 months ago i took a sim only contract n started using the phone another software issue and now the wanna charge me because its one month out of warranty and Sony M4 And M5 has issues this is a common issue</p>