WORST SERVICE EVER
<p>do not tell me that Skhumbuzo provided me with feedback, because i have rep**** to him and he never reponded after my last email... I WANT THIS ACCOUNT TO BE CLOSED, NOT TELLING ME ABOUT SOME BULL****.. you messing up people's credit profile and than you do not take responsibilty for it.. we do not want this account anymore because since we open this contract, we had to complaint and make contact every month.. THIS IS THE WORST SERVICE I RECEIVED AND I WILL MAKE SURE THAT PEOPLE KNOW HOW POOR YOUR CUSTOMER SERVICE IS AND THE FACT THAT CLIENTS MEANS NOTHING TO YOU.. you do not even call your customers.. I WILL COMPLAINT UNTILL THIS ACCOUNT IS CLOSE BECAUSE WE NOW SICK AND TIRED OF THIS..</p>
We confirmed that Skhumbuzo contacted you and provided feedback based on the records on the system. On the 14th he sent 2 emails, first one he sent was where he attached the invoice and provided clarity with regards to an open line. Second email he advised you on what to do in order to cancel your contract. That is what we have on our records, we will follow up on what you have stated above.
Regards
Cell C | PN
We confirmed that Skhumbuzo contacted you and provided feedback based on the records on the system. On the 14th he sent 2 emails, first one he sent was where he attached the invoice and provided clarity with regards to an open line. Second email he advised you on what to do in order to cancel your contract. That is what we have on our records, we will follow up on what you have stated above.
Regards
Cell C | PN
he have not attached any invoices to me, telling me you will and actually doing it is 2 different things.. you needs to go back to his emails and see if there was any attachments. and no he have also not explain the open line.. all he said is that he went over our limit with R200 which is bull****.. so dont tell about **** you have not explained. go to the emails he sent and see where he explained what a open line is and the fact that he attached an invoice which i never received.. i will certainly take this further cause now i have even more proof how *********** your people is.. YOU HAVE INCORRECT INFORMATION ON YOUR RECORDS THEN YOU STILL CONFIDENTLY SAY YOUR RECORDS SHOW THAT AN INVOICE WAS SENT AND CLARITY WAS PROVIDED REGARDING OPEN LINE... that is all a lie...
he have not attached any invoices to me, telling me you will and actually doing it is 2 different things.. you needs to go back to his emails and see if there was any attachments. and no he have also not explain the open line.. all he said is that he went over our limit with R200 which is bull****.. so dont tell about **** you have not explained. go to the emails he sent and see where he explained what a open line is and the fact that he attached an invoice which i never received.. i will certainly take this further cause now i have even more proof how *********** your people is.. YOU HAVE INCORRECT INFORMATION ON YOUR RECORDS THEN YOU STILL CONFIDENTLY SAY YOUR RECORDS SHOW THAT AN INVOICE WAS SENT AND CLARITY WAS PROVIDED REGARDING OPEN LINE... that is all a lie...