GM
Grieta M

1 reviews | Active since May 2012

28 Nov 2016, 10:39

Worst service EVER!!!!!!!!!!!!

<p>The company I work for relocated to International Business Gateway, Midridge Midrand - as you can see from the location one would think that there is network coverage for Cell C as it is in a business park and in Gauteng no less. But you would be WRONG. After numerous complaints and phone calls to Cell C and after getting up to now - 3 different Ref no for the issue - NOTHING has been resolved and I still have not straight answer on what I am supposed to do without network coverage for the next year as my contract is still for another year. No one can tell me IF or WHEN they will have network coverage in Internation Business Gateway. </p>

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Replies (2)
Cell C
Cell C's reply28 Nov 2016, 10:52
Official

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of the consultants in the escalations team to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

GM
Grieta M's update28 Nov 2016, 11:16
Reviewer Update

That is pointless - if you checked the reference numbers you would see that. Please check the reference numbers - ********** 696, ********** 875, ********** 628. So please - do not contact me if you do not have an answer other than we are investigating - While you are investigating I have no service. And it seems you expect me to pay for a service that I have no idea when I will receive again.