MB
Mawande B
1 reviews | Active since Nov 2017
07 Jul 2022, 13:25
Worst Service!!!!
I had 3 contracts with Cell C dating from 2020 May.
I then cancelled my contracts in 2022 May but I was told that I will be billed for another month (June 2022) because I did not give them a cancellation notice. This I accepted, But they just sent me another invoice for July 2022 with no explanation. I find this strange and nonsensical considering that I am no longer a cell C contract customer.
I overlooked all the appalling service during the 2 years of me being a contract customer ( both in store and call centre officials are just not helpful). Their service rating system at the end of calls is USELESS!!!
The one star rating is NOT even deserved.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
07 Jul 2022, 15:52Hi Mawande Bantwini
Thank you for reaching out.
Did you view and went through your statement?
^NH
Thank you for reaching out.
Did you view and went through your statement?
^NH
Cell C's reply07 Jul 2022, 15:52
Official
Hi Mawande Bantwini
Thank you for reaching out.
Did you view and went through your statement?
^NH
Thank you for reaching out.
Did you view and went through your statement?
^NH
