Worst service by a network provider in SA

Cellc is by far the worst Network Provider with regards to Customer Sevice. I cancelled my contract on the 23 Dec 2020 but still had data available when contract was cancelled. I was told that the data would remain once the number was converted to prepaid. It did not. So I requested for a prorated refund since I paid the full premium and only used a small of the data but haven't received any feedback as yet (3 months since my first complaint). I have literally called in 30 or so times. CellC has the most inefficient team dealing with these requests.

I would not recommend anyone take a contract with them