JD
Johan D

1 reviews | Active since Sept 2018

04 Mar 2021, 19:19

Worst service and provider

Router faulty all day but cell c cannot sort this out ****ing disgrace company

0
Replies (10)
JD
Johan D's update04 Mar 2021, 20:09
Reviewer Update
All the lights stay on nothing works even porting into a laptop.
Last time we had no internet for 4 days.
This never stops.
I want my router replaced tomorrow.
Issues after issues since day one.
Im changing to other provider since my contract almost done.
Had enough **** for now
JD
Johan D's update05 Mar 2021, 17:48
Reviewer Update
I want to be contacted now. Now another ticket is logged router is broken and 48 hours wait internet down 2 days now **** this come change it now.
****ing **** service and disgraceful.
*** i want a answer in 5 mins
JD
Johan D's update07 Mar 2021, 09:54
Reviewer Update
And still after sending an email cell c does ****ing nothing. Calling in for 4 days now logging ticket after ****ing ticket after ****ing ticket. Had a technician here that does internet said router is hot and that routet is ****ing broken. Yesterday consulatant said it will be done yesterday and nothing has been ****ing done. I want my router ****ing replaced 2day.im going to cancel this contract.
I pay for stuff thats more broken or down and you dont get any service you pay for **** this. If its not fixed today im canceling. And have a better option same package and 100 rand cheaper i want to be phoned before 10:30 you havr 30mins
Cell C
Cell C's reply07 Mar 2021, 11:56
Official
Hi Johan 

Have you booked the device in for repairs or an assessment? 

If so, please send us the Job card number. 

^MM
JD
Johan D's update07 Mar 2021, 12:41
Reviewer Update
No i am ****ing waiting on you to. Come and replace the ****ing router. Its ****ing broken it was said to be replaced yesterday its the next day now come ****ing fix my internet replace your ****ing broken router.
Im ****ing fed up witg the service and not one person at cell c can come replace your ****ing faulty ****.
JD
Johan D's update07 Mar 2021, 12:42
Reviewer Update
I want my new router by 5 today or i rip all your **** out and ****ing throw it out on the street cancel all and go to better service provider becausr cell c is worse than ****ing ****
Cell C
Cell C's reply07 Mar 2021, 13:23
Official
Are you on Fibre or LTE? 

Please reply privately and provide us with your ID number or Cell C account number. 

^MM
Cell C
Cell C's reply07 Mar 2021, 14:09
Official
Thank you for your details. We will contact you. 

^MM
JD
Johan D's update07 Mar 2021, 15:16
Reviewer Update
I would like this sorted out by the end of the day my gf cant work from home because of this costing us more money because of cell c negligence
Cell C
Cell C's reply07 Mar 2021, 23:14
Official
Our team will contact you to provide assistance. 

Regards
^MP