AM
Andani M

1 reviews | Active since Oct 2013

28 Sept 2016, 20:00

worst service and incorrect billing

<p>I am so angry after two months of enquiry regarding my uncapped internet till today nothing has been done. I first contacted the helpline and was advised that it will be resolved and that a consultant will call me. But no one has gotten back to me. I further did a follow up with the N1city branch and a lady personally assisted me to cap the internet however i was shocked to see the deduction that went through. The lady told me if my bill goes over it will not exceed 250 but it looks like nothing has been done. I am so frustrated and angry.</p>

0
Replies (1)
Cell C
Cell C's reply29 Sept 2016, 07:17
Official

We are in receipt of your complaint and apologize for the inconvenience caused. This matter will investigated with our billing department and feedback will be provided. Do expect communication.

Regards

Cell C | PN