1 reviews | Active since Nov 2016
worst service and full of promises
<p>I recently moved over from Vodacom as I found Cell C had more cost effective options and the fact that I get a cash back. So I sighned up eff 01/11. I asked for the cash back to be paid into my account. I was told that it will take between 5 and 7 days to reflect in my account. It is the 15th and nothing in my account. There is no complaints procedure, the escalations department is useless. The executives are unreachable. I moved and paid Vodacom to get out of the contract with the view that the cashback will cover that cost. Now i am out of pocket for over 2 weeks. Promises have been made and not honored. Honestly I recently had better service from a government office. I almost regret moving, a bunch of *********** people.</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
