kW
kelsey W

1 reviews | Active since Jun 2015

29 Jun 2015, 11:26

WORST SERVICE

I sent a purchase order for an upgrade on my business account this was sent on the 11 July , i was dealing with Jennifer Bettencourt i have still not received my phone and every time i call Jennifer she ignores my calls and when i do catch her unexpectedly she informs me she will call back which she never does.<br> <br> Clearly this has not been ordered and Cell C refuses to assist me in anyway and Jennifer's boss Andre also never answers his phone or replies to emails....<br> <br> this is a business contract and your service is shocking but you spend so much money on marketing but you fail to deliver to your existing customers a word of advise stay away from Cell C they are terrible!!!

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Replies (1)
Cell C
Cell C's reply29 Jun 2015, 11:43
Official
Hello kelsey25,

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN