Worst service

Good day Again I find my self having to post about cellc again they this month they did not debit my account and blocked my line and now I am being told that my account number might be invalid but they not sure. They do not want to take any accountability for the problems that they have caused. I spoke to noxolo ndebele who else did not want to assist me and has no clue what is happening as if they have not been trained. I asked to speak to team leader they said the is no team leader. I asked to speak to oparetions manager. They said the is none on floor. No wonder cellc agents always mistreat clients. They are not managed. They do as they please and managers are not doing their job. No one is able to answer why did they not debit the account. They fail to do their jobs. I do not know why they don't release me from their contract. I asked to speak to their legal department. I was told she does not know it. What kind of service do you give. You are the worst network. Useless. I will be calling my attorney for this. Your own negligalence it's costing clients and one of the most selfish companies