Worst Service

I've been using cell 3 for 3 years, I have a cellphone contract and a route/wifi contract. I've been paying my account every month on the 25. On the 27 March when the president declared a lockdown, that was the last month I received a salary. I paid my contract, early April I emailed cell c informing them that I will not be receiving an income for the next months. I informed them that I work in the gambling industry which meant that I will be returning to work in level 1, on the email I attached a letter from my employer that was addressed to creditors I even attached my April payslip where I had gotten paid R1500. In May Cell C suspended my services, I couldn't even call the call center because my simcard wasn't working. I thought they suspended because I wasn't paying. In July I received a call from Blake and associates telling me that cell c handed me over to them and I owed R6000.i got the shock of my life because I owed cell c less than R3000. When I asked what the amount was for, the call center agent didn't know. Early August I went to a cell store in century city, that time I was 38 weeks pregnant, at the store I was told that the additional amount was a cancelation fee. This was also a shock to me because I never requested for my contract to be canceled I only asked for payment relief same thing I had received from mfc and old mutual. We were only able to return to work on the 3 August and on the 25th of August I made my payment to cell c. Cell c has now logged a default on my name since I have refused to pay the R6000.