Worst service

I have an LTE only data contract sim that used to work fine. Since the 24th of April, the sim was unable to connect to the LTE network. A pre-paid sim works fine in the same device on LTE.

I phoned the support center on the 24th of April and eventually the fault was escalated to the networks department and I received a call from network support on the 30th of April asking for my coodinates. And that was it. Now when I phone the call centre they say that the fault was escalted and there is nothing they can do.

What absolute pathetic service!!! I ignored all the warnings I read about their service before I signed the contract. What a mistake, I whish I could cancel this contract and go to Vodacom since I am already spending a fortune on Vodacom pre-paid data.

I'm still waiting for my issue to be resolved.

Here is a warning to everyone who are looking at gettting a cell c contract, take my advice and rather go with Vodacom.