Worst service

<p>I have 2 cell phone contracts with Cell c and its been almost 2 months now one sim card hasnt been working and im still paying for it. Today is the end of the month and another payment is going to go off for a sim card that doesnt work! I called customer and they told me the number is active on their side but on my cell phone it says emergency calls only. They tell me i should try it on different phones maybe it might work. Guess what? It doesnt! I call again and they tell me i have to get a new sim card and do a sim swap. I go and get one and i called them LAST week friday to do a sim swap. They tell me sim swap department is closed for the weekend, they will call me on monday or tuesday to do it. I called on wednesday letting them know i havent received a call yet, "No mam they will call you, jusg make sure your phone is on" Today is friday and i still haveny received a call.</p> <p>What type of customer service is this? If you dont want my business i will be more than happy to take it elsewhere. This is unacceptable!!</p>