Worst Retention Service

I have requested to cancel my ending Contract with Cell C on the 10/07/2020. Then I was debited an odd amount. Guess what...This only got done after I complained and the called me on 04/09/2020.

The just called and wanted to direct me to the right department to explain my billing,I guess I'm still waiting after they ended the cal instead. This service is the worst.

This better get resolved or explained soon or I am heading to the region store and fkn tearing them a new one.