NV
Ninette V

1 reviews | Active since Jul 2017

14 Apr 2021, 19:11

Worst provider to ever get a contract from.

Since I've taken out the contract there has been non stop problems that just NEVER gets sorted out. Even though I've been paying for it i haven't been able to make ANY phone calls or send messages, as it's a contract i can't even load airtime for emergencies. I've phoned and mailed so many times ive lost count, it's always that a technician will get back to me but that never happend, so I've resorted to lending a phone when having to make calls. I was so excited when my two years of this horrible contract was over so i could finally cancel (they make it extremely difficult to cancel) and requested that it just be taken to prepaid and they just immediately disconnected my number, even though I'm still paying for a month of service, now I'm sitting with the problem that delivery personel and my doctor can't get hold of me. To say I'm frustrated is an extreme understatement.

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Replies (1)
Cell C
Cell C's reply14 Apr 2021, 20:00
Official
Good day Ninette 

Thank you for reaching out to us. 

Please accept our sincerest apologies as we look into this matter. Do expect our call. 

^NT