LW
Lesley-Anne Westerveld

1 reviews | Active since Jan 2015

11 Feb 2016, 20:48

WORST PROVIDER SONY EXPERIA M4

Bought a brand new Sony Experia M4 from Cell C. A week after buying the phone it stops working.<br> <br> Cell C refused to replace the phone because it was A DAY out of the warranty. They sent the phone to Sony for repairs which they said would take a WEEK.<br> <br> i got the phone 4 weeks later and they had ONLY replaced the battery BUT the whole back of the phone was scratched and looked like a 4 year old phone not a brand new one!!!<br> <br> So disappointed and frustrated. [Email Removed]

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Replies (1)
Cell C
Cell C's reply12 Feb 2016, 07:33
Official
Hello LesWest,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication during the course of the day.

Regards
Cell C | PN