1 reviews | Active since Oct 2016

31 Oct 2016, 13:59

Worst possible service provider

<p> </p> <p>Me and my wife both have Cell C accounts. For almost 10 months now people have difficulty contacting us. I also have to phone al least 6-7 times to get hold of my wife. She has the same problem to reach me. The first time the person at cell c told me she had the same problem and it is called Call dropping. Since then I contacted CELL C 4 times and asked them to do something becase I am losing a lot of business because people cant get hold of me.</p> <p> </p> <p>They said that they would sent someone to come and have a look. We stay in Kuruman Northen Cape.</p> <p> </p> <p>No one came and the problem is still there. I dont know what to do. They never called back once.</p>

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Replies (1)
Cell C
Cell C's reply31 Oct 2016, 14:02
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication during the course of the day.

Regards
Cell C | PN