BC
Byron C

1 reviews | Active since Feb 2018

15 Feb 2018, 11:37

Worst Possible service ever!!!!!

Ive been a dedicated Cell c Customer for the last 7 years and today i've received the worst possible service ever!!!! My network suddenly went down on Saturday and im struggling to a sim swop!! i have received 3 reference numbers from them for different cases and no one has gotten back to me!! The sim i had just isnt getting any network!! it just did this all by itself!! im ****ing changing service providers today!!

0
Replies (2)
Cell C
Cell C's reply15 Feb 2018, 12:04
Official

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply16 Feb 2018, 09:08
Official

Moses confirmed that he has been in contact with you to assist with this matter. However, when he wanted to speak to the account holder he was advised that she has decided to contact customer care.

Regards
Cell C | PN

Best regards,