CV
Corrie V

1 reviews | Active since Feb 2015

28 Feb 2015, 11:55

WORST PERFORMANCE

For the last few months my customers cannot get hold of me unless they try again and again.<br> On customer showed me that they tried 14 times without sucsess (my phone eventually showed 5 missed calls)<br> NO NETWORK ACCESS comes up while my phone shows full signal. Customer gets through and half way gets cut off - when I call back I get told NUMBER DOES NOT EXIST - really now - he just called me<br> Whats worse is ( I HAVE 4 CONTRACTS ) lodging my complaint at the cell C shop here and ZIP , NO RESPONSE<br> Quick to send me sms that i am due for an upgrade.<br> WITH THIS SERVICE I WILL BE CANCELLING ALL MY CONTRACTS AND AM TELLING ALL MY CUSTOMERS TO DO THE SAME.<br> I did save on call costs but lost BIG on business

0
Replies (1)
Cell C
Cell C's reply28 Feb 2015, 12:42
Official
Hello Corrie Volckmar,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our team members will contact you soon and assist.

Regards
Cell C | PN

Best regards,