EF
Ezelle F

1 reviews | Active since Sept 2012

25 Nov 2019, 20:04

Worst network service provider by far; ignoring customer queries

If it was possible to give Cell C 0 out of 5 stars I would. Refer to my previous Hello Peter reviews the past three weeks. How long must I still wait for an authorised person from Cell C to have the guts to phone me to sort out this **** service delivery? I am now fed up with the pathetic behaviour from Cell C. By taking my money at the end of the month Cell C will be *****ing from me as they have not kept up their part of the contract. I still can’t send any SMS’s!!!! Come on Cell C, how difficult can it be to sort out?!!!!! How long does it take Cell C to ‘review’ my case? Stop replying with standard social media **** answers and do something about it! I advise people to stay as far away as possible from Cell C, especially if you’re a regular international traveller.

0
Replies (3)
Cell C
Cell C's reply25 Nov 2019, 20:58
Official
Hi Ezelle 

Please accept our sincerest apologies. We are following up and will revert to you soonest.

^MM
EF
Ezelle F's update26 Nov 2019, 15:24
Reviewer Update
Hi, right, by when can I expect feedback? Soonest is not good enough any longer. Soonest to Cell C might mean another 6 months! Please stop replying with standard answers and give specific times / dates.
EF
Ezelle F's update27 Nov 2019, 07:01
Reviewer Update
Cell C, how long does it take you to review my case? It’s been more than three weeks?! I still can’t send a SMS! Please, have an authorised person pick up the phone and call me! Or are you too embarrassed to admit that you don’t know how to fix the problem. Please, to all people, especially international travelers, I advise you to stay as far away as possible from Cell C.