Worst Network in South Africa.

Hi CellC, here I am again, so after you moved to MTN, your network has been the worst and I get that you are struggling financially. so I get 1 bar to emergency and this is terrible, lived with this for more than 1 year, ok, so before I port over to Vodacom or MTN, lets do a Simswap, called Cell C Zevenwatch wherby Magdalene told me she can only do simswaps if the number is ****** or lost, not to mention my simcard is black and very very old, ok, Manager straightened out and i am happy with info but wont pay R70 for a simswap at your store. I bought a Simcard at Pepcell, paid R2, now struggling with your callcenter to do a simswap, the manager is also not happy to come to the phone. why treat your customers so bad and make it difficult for us? Thanks. Nombuso (intoduced herself as the customer service manager) finally came to the phone after a long back and forth, As I explained the store after 2-3 minutes, I discovered that i was talking to myself and the phone call was dropped, Is this the type of service you you believe your customers deserve.