DV
Drean V

1 reviews | Active since Nov 2014

03 May 2022, 16:27

WORST NETWORK IN AFRICA (PROBABLY IN THE WHOLE WORLD...)

If I could, I would rate 0 stars!!! Bad customer service aside, Cell C has the absolute WORST NETWORK IN AFRICA!!! Full 4 bars 4G+ signal, but no internet availability! Switch networks off and on again then I have some (very slow) internet for 3 minutes and then it stops working again... Took me a whole 15minutes and 3 network resets just to get to this page to type this review....

Next, you're going to reply privately like ***ards, telling me that you are sorry for my experience and that somebody will contact me shortly, but they never do... And even if they do, they won't be able to do anything about it as the network is still unusable and some poor call center agent can't fix that!

Just close your doors already and migrate your customers to MTN!

0
Replies (1)
Cell C
Cell C's reply03 May 2022, 17:01
Official
Good dat Drean 


Thank you writing to us.

We have received your review regarding your network query.
 Kindly change your network settings to automatic, activate data roaming and restart your device to see if the connection improves. Cell C have a roaming agreement with Vodacom to improve our overall customer network experience. 
 
 If the issues still persists, please complete the network form sent to the email address on your HP profile, for further investigations.
 
 Best Regards
 ^NZ