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1 reviews | Active since Oct 2016

24 Oct 2016, 11:06

Worst Network Ever!

<p>I've been with Cell C for years and always defended their name when others tended to make scastic remarks about their network and service, but I can't anymore. I've done 3 sim swaps for myself & 2 for my girlfriend & 1 for my friend due to the same issue. The sim doesn't het network & all support tells us is do a sim swap, which is irritating. I have has bad service for the last 3 years & I can't take it anymore. This is extremely poor service. I hate to leave, but can't do this **** anymore...I QUIT! </p>

0
Replies (6)
Cell C
Cell C's reply24 Oct 2016, 11:20
Official

Thank you for posting to us.

We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.

Regards
Cell C | PN

Best regards,

Cell C
Cell C's reply24 Oct 2016, 15:44
Official

Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards

Cell C | PN

Best regards,

's update25 Oct 2016, 14:22
Reviewer Update

I have no alternative number, as my Cell C sim is telling me "NO SERVICE".

Cell C
Cell C's reply26 Oct 2016, 09:12
Official

Please be advised that Derrick could not get hold of you on your contact numbers. However he sent an email advising you of this and on a way forward regarding this matter.

Regards
Cell C | PN

Best regards,

's update31 Oct 2016, 17:06
Reviewer Update

Please advise to which email address he sent a mail to?

's update31 Oct 2016, 17:07
Reviewer Update

Please send to **********