sM
silindile M
1 reviews | Active since Jul 2019
27 Mar 2024, 19:22
Worst network cellular
Cell C will be the end of me. Just received an sms that I canceled my contract and my number does not exist now.. I spoke to their consultant yesterday and now this nonsense.
Helpful (0)
Replies (11)0
Replies (11)
Cell C's replyOfficial
27 Mar 2024, 19:36Dear Silindile Mkhwa****,
Thank you for contacting us regarding your contract.
Please receive our apologies for the unpleasant experience, we are here to assist. We have escalated the matter to our Support Team and one of our friendly consultants will be in contact with you within 24 to 48 working hours.
Regards,
Cell C | TN
Thank you for contacting us regarding your contract.
Please receive our apologies for the unpleasant experience, we are here to assist. We have escalated the matter to our Support Team and one of our friendly consultants will be in contact with you within 24 to 48 working hours.
Regards,
Cell C | TN
Best regards,
Cell C's reply27 Mar 2024, 19:36
Official
Dear Silindile Mkhwa****,
Thank you for contacting us regarding your contract.
Please receive our apologies for the unpleasant experience, we are here to assist. We have escalated the matter to our Support Team and one of our friendly consultants will be in contact with you within 24 to 48 working hours.
Regards,
Cell C | TN
Thank you for contacting us regarding your contract.
Please receive our apologies for the unpleasant experience, we are here to assist. We have escalated the matter to our Support Team and one of our friendly consultants will be in contact with you within 24 to 48 working hours.
Regards,
Cell C | TN
Best regards,
sM
silindile M's updateReviewer Update
27 Mar 2024, 19:47Guys do you guys listen to the calls before making stupid decisions.
sM
silindile M's update27 Mar 2024, 19:47
Reviewer Update
Guys do you guys listen to the calls before making stupid decisions.
Cell C's replyOfficial
27 Mar 2024, 19:49Our Team will investigate what transpired and provide a resolution. Kindly send us the number you are reachable of for us to be able to contact you telephonically.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
Cell C's reply27 Mar 2024, 19:49
Official
Our Team will investigate what transpired and provide a resolution. Kindly send us the number you are reachable of for us to be able to contact you telephonically.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
sM
silindile M's updateReviewer Update
27 Mar 2024, 19:51Please escalate and expedite this query
sM
silindile M's update27 Mar 2024, 19:51
Reviewer Update
Please escalate and expedite this query
sM
silindile M's updateReviewer Update
27 Mar 2024, 19:51You disconnected my number mos..
sM
silindile M's update27 Mar 2024, 19:51
Reviewer Update
You disconnected my number mos..
Cell C's replyOfficial
27 Mar 2024, 20:26Our Team will make contact with you to assist with clarity on the reason for the number to be deactivated. We will expedite resolution to your query however, we request an alternative contact number to reach you on.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
Cell C's reply27 Mar 2024, 20:26
Official
Our Team will make contact with you to assist with clarity on the reason for the number to be deactivated. We will expedite resolution to your query however, we request an alternative contact number to reach you on.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
sM
silindile M's updateReviewer Update
27 Mar 2024, 20:29I don't have one..
sM
silindile M's update27 Mar 2024, 20:29
Reviewer Update
I don't have one..
Cell C's replyOfficial
27 Mar 2024, 20:49We unfortunately need to reach you telephonically in order to authenticate you, then assist with your query. Please be advised that the authentication process is mandatory and thus, we are unable to proceed without an alternative contact number to reach you on.
We have advised the consultant who will be assisting with your query to send you an email to arrange for alternative ways to reach you so we can ensure that you are assisted.
Regards,
Cell C | TN
We have advised the consultant who will be assisting with your query to send you an email to arrange for alternative ways to reach you so we can ensure that you are assisted.
Regards,
Cell C | TN
Best regards,
Cell C's reply27 Mar 2024, 20:49
Official
We unfortunately need to reach you telephonically in order to authenticate you, then assist with your query. Please be advised that the authentication process is mandatory and thus, we are unable to proceed without an alternative contact number to reach you on.
We have advised the consultant who will be assisting with your query to send you an email to arrange for alternative ways to reach you so we can ensure that you are assisted.
Regards,
Cell C | TN
We have advised the consultant who will be assisting with your query to send you an email to arrange for alternative ways to reach you so we can ensure that you are assisted.
Regards,
Cell C | TN
Best regards,
sM
silindile M's updateReviewer Update
27 Mar 2024, 20:50***
sM
silindile M's update27 Mar 2024, 20:50
Reviewer Update
***
Cell C's replyOfficial
27 Mar 2024, 21:03Thank you for providing the number. Our Team will contact you to assist and we do assure you that we will have the matter resolved for you.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
Cell C's reply27 Mar 2024, 21:03
Official
Thank you for providing the number. Our Team will contact you to assist and we do assure you that we will have the matter resolved for you.
Regards,
Cell C | TN
Regards,
Cell C | TN
Best regards,
Cell C's replyOfficial
28 Mar 2024, 08:20Our Team has been unable to reach you on the number ***. Please provide us with an alternative contact number or advise a suitable time to contact you.
Cell C | DA
Cell C | DA
Best regards,
Cell C's reply28 Mar 2024, 08:20
Official
Our Team has been unable to reach you on the number ***. Please provide us with an alternative contact number or advise a suitable time to contact you.
Cell C | DA
Cell C | DA
Best regards,