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Nicolene S

1 reviews | Active since Mar 2021

09 Mar 2021, 22:24

WORST NETWORK AND CLIENT EXPERIENCE EVER!

In January 2019 I took out a contract with Cellc for tablet with data bundles. I called in a few times as I was unable to use the night time data. Even went to alberton branch. Complained ,feedback the area am in doesn't have cover. When I app**** for contact I asked about the coverage, they said there is no problem in my area.In June 2020 I called for settlement amount, was advised I can settle the account then they just owe me my data every month and they won't debit my account . Which they didn't. In January 2021 now they start to debit R1 , when I called they said it was an error but now its R600 . That they now say i owe them.Beware of this company. I wrote a complaint, no feedback .

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Replies (1)
Cell C
Cell C's reply10 Mar 2021, 07:11
Official
Good day Nicolene 

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. 

We would like the opportunity to talk and investigate your feedback further. 

Our support team will be in contact, please expect our call. 

^YM 

Best regards,