1 reviews | Active since Feb 2018
WORST MISTAKE OF MY LIFE
I HAVE HAD Enough of Cell-c, I have had to throw tantrums and most recently lose it and break down to tears, as I spoke to a Bonginkosi from customer care service today at 05:15 today , I was offered a data SIM card that was not a smooth sailing from inception, i’ve had to threaten to cancel before I was taken seriously. The most recent is on the 01june I called in cell c to request for all my lines to be capped so that I don’t eat more than what I can chew , to my surprise a debit order of R964 goes of my account which horrified me an extra R900 was debited from what I was supposedly trying to save, just because someone failed to follow instruction I have spoken to one of the team leaders Kutloano from sales department before and told him that cell c has been *****ing me over since I started the much regrettable relationship in 2017 , I have been treated unfairly, as a result this is starting to affect my productivity at work, and HEALTH HAZARD in my life becauseI am constantly on the phone with cell c investigating ,talking , pleading, screaming and crying to get my point across. This is my last recourse, i’m even considering to go to courts for this matter and perhaps I will receive the justice i’ve been seeking from cell-c.
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
We acknowledge receipt of the above complaint and will ensure that it is looked into and a solution will be provided. Do expect communication from one of our team members during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
