1 reviews | Active since Dec 2016
Worst mistake EVER!!!!
<p>Moving to Cell C has officially become the worst thing I could have ever done. I have just had problem after problem and wish that I could Just cancel my contracts with them.... From having the worst signal in the world to my data disappearing despite the fact that I hardly use my phone because of the terrible signal to now hundreds of rands been taken from my account for data usage when I have over 5GB of data available on my phone.... how does R85 get used on my account in less than 4 days for data when i have 5GB of data on my phone and the sim it is taking money from isn't even the sim card connected to my data. Call customer care and no help given just get told that 'it's data usage' go to Cell C store and the people there hardly know what's happening themselves. Last month it was over R200 added onto my account. This is absolutely unacceptable and pure ****************.... This needs to be sorted out or Cell C needs to cancel my contracts at the end of this month with no penalties to me for unfinished contract as i am not prepared to keep being ****** of money I do not have!!!!</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
Skhumbuzo confirmed that he has assisted you with this matter and we trust that an amicable resolution has prevailed.
Regards
Cell C | PN
Best regards,
I was contacted and problem was seen to and resolved. Just need to go in store and try sort this network problem out now. But thank you for the very fast help (finally) and for assuring it was resolved....
I was contacted and problem was seen to and resolved. Just need to go in store and try sort this network problem out now. But thank you for the very fast help (finally) and for assuring it was resolved....
