ML
Margaux L

1 reviews | Active since May 2015

12 May 2015, 10:33

WORST INSURANCE COMAPNY IN THE WORLD

IT HAS NOW TAKEN THE CALL CENTER EXACTLY 4 WEEKS TO PROCESS MY CLAIM. AFTER NUMEROUS PHONE CALLS EMAILS PROMISES FINALLY TOADY I GET FINALIZATION ONLY TO GET TOLD THAT MY EXCESS ON A REPAIR OF NOT MORE THAN R4000 I HAVE TO PAY IN R1700. WHEN I QUERIED THIS I WAS TOLD THAT O KNOW SORRY IT IS ACTUALLY R650.00.<br> <br> *********** PEOPLE!!! I JUST DON'T HAVE WORDS AS I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS IN MY LIFE

0
Replies (1)
Cell C
Cell C's reply12 May 2015, 12:48
Official
Hello Margaux1980,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN