kH
kerry H

1 reviews | Active since Sept 2012

26 Jan 2019, 11:16

Worst Fibre company ever

I was originally with Iconnect for Fibre. It was then moved to Cell C Fibre. Prior to Cell C I never had one issue. Between a Cell C and Netstream by Fibre has been down for over a week. If you try and contact Cell C they send it to technical and promise you will be assisted. That never happens. I am without any remedy but for cancelling my Fibre contract. Be sure that should your line go down Cell C does not assist over weekends or telephonically and do not send technicians to assist. Don’t ever try and run a business with this provide

0
Replies (2)
Cell C
Cell C's reply26 Jan 2019, 11:19
Official
Good morning Kerry

We apologize for the poor service you have experienced. 

A team member will contact you for assistance.

Regards 
Cell C | PN
Cell C
Cell C's reply30 Jan 2019, 08:06
Official
Kindly note that the matter has been referred to the relevant department for assistance and feedback will be provided.

Regards
Cell C | PN