WORST EXPERIENCE I HAVE EVER HAD.

This is by far the worst experience I've ever had with a service provider, i submitted my phone for repairs (its still under warranty) in May and its now August i still have not received my phone. further more they said they will not repair it under warranty when i sent them a picture which showed that this is a common issues with the Samsung ZFlip 4 phones where the issue starts where the phone is folded. They told me repairs will cost 15k and they wont fix it

We have been with Cell C for more than 10 years and this is how we treated, Im not happy I'm very ****ed to say the least this is the WORST experience i have ever gone through and we will be taking our contracts else way as we aint appreciated here