MJ
Monica J

1 reviews | Active since Sept 2019

10 Jan 2024, 18:52

Worst experience cell c

This is the worst company every. Since Oct ‘23 I am struggling to upgrade my business acc. At the end I cancelled the contract to a prepaid. Still struggling with Cell C. Every email, every phone call still nothing is being done. If you phone they tell you to go and rica the sim. Then they tell you you must phone them so the can change the status from deactivation to active. When you phone the same story, go to the branch to rica. 300 km from any cell c. W 🤬 f. I am so 😡. I had this nr more than 10 years, business nr and losing clients because of the f..king story with cell c. Not even the head of cell c can sort this out because they do not care. I am so fed up. F..king worst company every. Every upgrade their was problem with upgrading. Now this. Please stay away from this company. I will never recommend cell c ever to anyone.

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Replies (1)
Cell C
Cell C's reply10 Jan 2024, 20:01
Official
Dear Monica Joubert

Thank you for getting in touch.

Please accept our sincere apology for the unpleasant experience and the frustration this has caused you.

Kindly be advised that we have responded to you on your initial post. Our Team will contact you.

Regards
Cell C |TG

Best regards,