TN
Thato N
1 reviews | Active since Jul 2019
01 Jul 2019, 12:52
Worst experience canceling my contract
Cell C is the worst mobile network operator in my view. I have been trying to terminate my contract for over a month with no luck. Whenever I call their call centre, I get given the number 084 143, which doesn't seem to be working because I have never been able to get through or the call centre agents ask me to hold so they can put me through and I get cut off and this has been going on for almost 2 months.
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Replies (2)0
Replies (2)
Cell C's replyOfficial
01 Jul 2019, 13:11Good afternoon Thato
Apologies for the frustration you have experienced.
We would appreciate the opportunity to assist you.
Kindly private message us your ID number or the number in question and we will be in touch.
Regards
DA
Apologies for the frustration you have experienced.
We would appreciate the opportunity to assist you.
Kindly private message us your ID number or the number in question and we will be in touch.
Regards
DA
Best regards,
Cell C's reply01 Jul 2019, 13:11
Official
Good afternoon Thato
Apologies for the frustration you have experienced.
We would appreciate the opportunity to assist you.
Kindly private message us your ID number or the number in question and we will be in touch.
Regards
DA
Apologies for the frustration you have experienced.
We would appreciate the opportunity to assist you.
Kindly private message us your ID number or the number in question and we will be in touch.
Regards
DA
Best regards,
TN
Thato N's updateReviewer Update
01 Jul 2019, 13:15I have just been to your store at Northgate and they managed to make the call from there. I have been informed that the contract would be terminated on the 1st of August. Thanks .
TN
Thato N's update01 Jul 2019, 13:15
Reviewer Update
I have just been to your store at Northgate and they managed to make the call from there. I have been informed that the contract would be terminated on the 1st of August. Thanks .