RM
R M
1 reviews | Active since Nov 2020
03 Mar 2022, 11:36
Worst ever !!!!!!!
I sent an email to Cellc on the 22/02/2022 after I could not get assistance with the call centre nor the branch. The reference number is was given was Cell C Customer Service Case Number : ***. To date i have not received any response. Whenever a credit check is done there are 3 accounts listed with the credit bureaus. One account ending in 9270, one ending in 2836 and lastly another ending in 6346. To some this seems like a i have 3 accounts/contracts and its affecting me as i am getting declined whenever i apply for something. I need someone to look into this ASAP. If not resolved i will be forced to take this further as this is affecting my credit score!!!!!!!!!!!!!!!!!!!
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R M's updateReviewer Update
08 Mar 2022, 08:27I received that automated response on the 03/03/2022 it is the 08/03 and to date I have not received any communication. To you guys this may seem like something small but i am being affected. I need you to update the details with the credit bureaus ASAP. If i do not received confirmation that a request to update was sent to the bureaus within 24 hours i am taking this further!!!!! I have tried all avenues!!!!
RM
R M's update08 Mar 2022, 08:27
Reviewer Update
I received that automated response on the 03/03/2022 it is the 08/03 and to date I have not received any communication. To you guys this may seem like something small but i am being affected. I need you to update the details with the credit bureaus ASAP. If i do not received confirmation that a request to update was sent to the bureaus within 24 hours i am taking this further!!!!! I have tried all avenues!!!!