Worst ever
<p>Got a problem on my account, been trying for 3 months to get it sorted out, have to tell my sorry story every time.</p> <p>My cell phone number changed after I requested they keep the same number.</p> <p>This moring consultant put the phone down in my ear.</p> <p>Hope I never have t deal with them ever again.</p>
Helpful (0)
Replies (8)0
Replies (8)
Cell C's replyOfficial
20 Sept 2016, 08:37Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Sept 2016, 08:37
Official
Thank you for notifying us of the above.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day and be assured this will be sorted.
We apologize for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
22 Sept 2016, 10:00Lungi confirmed that she could not get hold of you on your contact number. However, she left a voice message advising that she will call again and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply22 Sept 2016, 10:00
Official
Lungi confirmed that she could not get hold of you on your contact number. However, she left a voice message advising that she will call again and assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
26 Sept 2016, 14:23Lungi has been in contact with you to advise that this matter is still under investigation.
Regards
Cell C | PN
Best regards,
Cell C's reply26 Sept 2016, 14:23
Official
Lungi has been in contact with you to advise that this matter is still under investigation.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
27 Sept 2016, 12:21Lungi confirmed that she has assisted you with the SIM swap.
Regards
Cell C | PN
Best regards,
Cell C's reply27 Sept 2016, 12:21
Official
Lungi confirmed that she has assisted you with the SIM swap.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
10 Oct 2016, 12:15I am still having this problem, cell C did contact me, and the problem was resolved in part, but now my emails are being ignored so I am back at square one.. I knew nothing would change.....
's update10 Oct 2016, 12:15
Reviewer Update
I am still having this problem, cell C did contact me, and the problem was resolved in part, but now my emails are being ignored so I am back at square one.. I knew nothing would change.....
Cell C's replyOfficial
10 Oct 2016, 12:33Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Oct 2016, 12:33
Official
Thank you for posting to us.
A follow up request has been sent and feedback will be provided. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
14 Oct 2016, 13:41I have still had no joy in resolving this problem, and the worst of all I am still paying for the contract.
's update14 Oct 2016, 13:41
Reviewer Update
I have still had no joy in resolving this problem, and the worst of all I am still paying for the contract.
Cell C's replyOfficial
18 Oct 2016, 10:28Maropeng confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply18 Oct 2016, 10:28
Official
Maropeng confirmed that he has contacted you and assisted with this matter.
Regards
Cell C | PN
Best regards,