1 reviews | Active since Sept 2014

27 Oct 2021, 12:26

Worst Customer Support Ever

I signed up for cell c fibre online on the 15th of September 2021, money was deducted from my bank account Immediately, when calling cell c they have no record of me being a client or any pending request. I have e-mail *** with proof of debit from my bank statement. emails sent to date:

Tue 9/21/2021 3:48 PM Fri 10/1/2021 12:12 PM Mon 10/11/2021 12:45 PM Mon 10/11/2021 12:46 PM Mon 10/11/2021 12:45 PM Wed 10/13/2021 12:37 PM Wed 10/13/2021 12:37 PM

I have not received a single response from Cell C that they looking or trying to resolve my issue

0
Replies (2)
Cell C
Cell C's reply27 Oct 2021, 15:02
Official
Hi Morne  

Thank you for contacting us. 

We will follow up on this matter and revert to you. Apologies for the unpleasant experience. 

^NT
's update12 Nov 2021, 17:08
Reviewer Update
Still no feedback received ?