YR
Yadhana R

1 reviews | Active since Dec 2021

11 Aug 2023, 09:32

Worst customer services and no one to assist to queries and help sort them out!

If I could give Cell C a 0 I would! Worst customer services I have ever received!!! They debited me almost double the amount im usually debited, I tried calling the customer care line and realized that they employee only *********** people that cant assist with queries as they keep transferring you from one person to the other. I have emailed customer care over 50 times now and still no one has responded or able to assist me. I would say this is the worlds worst customer services and no wonder Cell C is a dying network provider! It because of the don't care attitude from the staff.

Disappointed and disgusted by Cell C

My issue is still unsolved and the next debit will be due soon!

0
Replies (5)
YR
Yadhana R's update11 Aug 2023, 12:21
Reviewer Update
I have emailed my ID number to Cell C over 5 times already!
YR
Yadhana R's update11 Aug 2023, 14:49
Reviewer Update
ABSOLUTE WASTE OF MY TIME!!!!!!!!!! IF CELL C INCORRECTLY CHARGES EACH OF THEIR CUSTOMERS ALOMST R100 EVERY MONTH THIS IS *****!!!!!!!!!!!!!!!!!!!!!!!!!
YR
Yadhana R's update11 Aug 2023, 14:50
Reviewer Update
STILL HAVE NOT RECEIVED CLARIFICATION AS TO WHY MY ACCOUNT WAS DEBITED MORE THAN IT SHOULD BE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
YR
Yadhana R's update11 Aug 2023, 15:31
Reviewer Update
I was contacted but no 1 assisted me! and the person I spoke to could not even explain why I was billed almost double for last month! no correction measures seem to be in place either!!!!!!!!!!!!!!!!!!
YR
Yadhana R's update11 Aug 2023, 16:13
Reviewer Update
Thanks