Worst Customer Services!!

Good day

Yesterday I got a call on 26 March 2018 from the call center in KZN and I spoke to Khanya , who informed me of a new special they had and that it was only for that day. When me and my fiance approved and accepted the offer to get the package the agent informed us that it will be delivered on the 27 March 2018.

When I phoned in now , at 10:15 on 27 March 2018 to expect my delivery , the lady at follow ups/ deliveries says to me it will only be delivered on Thursday 29 March 2018. By this time i received 2 different delivery times (Stories). I then asked to speak to the manager in KZN from the call center i was originally called from.When the manager Alicia Eventually phoned me about the complained. She advised me they are out of stock and she doesn't know when they will get the stock in again.And that the agent Khanya is stilll new.

So in 2 days time I have had 3 different stories and no good customer service!!!

This is the worst customer service i have ever received. My advise to all don't ever believe what Cell C tells you as you will just get excuses.