Worst Customer Service & *********** Staff

On 4 June 2019 I did a request to upgrade and Angelinah Mamabolo emailed me to assist me. On the 5th of June 2019 she called to do the upgrade for me. For the past 2 years I been on the 2gig data bundle which cost R99.87 a month and requested to just extend that for the next 24 months. I have two contracts with cell c and then after about an hour sms's flooded on my other cell c number which is NOT due for and upgrade..the upgrade then states its for the Pinnacle 100 which was not what I asked for..Soon as I discovered that I emailed and called Angelinah Mamabolo informing her that she upgraded the wrong number. She apologized but yet she didn't get back to me since Wednesday to inform me whether she correct it and far as I know it has not been fixed because i haven't received any sms stating that also, I'm being ignored like a stop street. I been with Cell C for about 10 years plus and I haven't had such **** customer service ever. I will sue cell c should my account be debited with a different amount. So my advise is to stop employing *********** people that can not do a proper simple upgrade and teach them how important customer service is and keeping us up to date!! I emailed Angelinah Mamabolo again this morning and up until this minute i haven't heard from her and I told her that she is leaving me no other option than to lay a complaint.