KS
Kurt S

1 reviews | Active since Apr 2013

25 Jun 2015, 13:34

WORST CUSTOMER SERVICE I EVER EXPERIENCED

Called This useless call centre do do a simple sim swoop or atleast I thought it would be simple to my surprise I get a rude, *********** lady who clearly does not value us people as customers. I am been asked to give her the last two numbers I dialed when I last used the sim card in april do they expect me to remember things like a damn computer. on the CELLC SIMCARD PACKAGING IT CLEARLY SAYS YOU MUST REMEMBER 3 FREQUENTLY DIALLED NUMBERS BUT CLEARLY THATS FALSE ADVERTISING.<br> THE LADY I DEALT WITH DOES NOT EVEN DISCLOSE HER NAME AND WHEN ASKING TO SPEAK TO A MANAGER SHE PUTS ME ON HOLD FOREVER AND NO MANAGER COMES TO THE PHONE.IF THIS IS THE SERVICE IMA GET FROM CELLC THEY CAN DEFINATELY SAY GOODBYE TO ME AS A CUSTOMER.

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Replies (1)
Cell C
Cell C's reply25 Jun 2015, 14:17
Official
Hello KurtSmith,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN