WORST CUSTOMER SERVICE FROM CELL C

<p>Yesterday I loaded airtime to the value of R150 on to my cellphone. When I checked my balance, my balance reflected R0. I called customer care number and only received help after my 11th attempt. I was told then to reboot my phone , then call technical services or to call back in 2 hours. At 11pm last night, Bongiwe told me that somone from Technical Services would call me back within 30mins, only for me to discover that technical services stop working at 11pm! The airtime does not reflect on my number but when they check the serial number it shows that it was loaded on to my cellphone number. Now i have to wait 48 hours for them to investigate!!! It did not take 48 hours for this airtime to disappear. I am so disgusted with Cell C and am being severely inconvenienced!!!! Will definitely port to another more reliable network as soon as this matter has been resolved! One that actually values their customer!</p>