MJ
Matthew J
1 reviews | Active since Sept 2019
10 Sept 2019, 10:42
worst customer service ever
for over a month now my data connection drops and then i have to restart the phone then its up for a while. i contacted cell c numerous times and then they do something on their side and it works for a day then back to intermittent data . was hen told by customer care that i can cancel without paying in at any branch this was not the case when i went in.
i know they are in financial trouble and that their lte services has been suspended but that it no fault of mine, i've been paying for a service i'm not receiving. i'm very upset that they ****
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Replies (1)Cell C's replyOfficial
10 Sept 2019, 11:28Good morning Matthew
Thank you for bringing the matter to our attention.
We have re-escalated the matter to our Network Investigations department for an urgent follow up. Feedback will be provided as soon as possible.
Regards
DA
Thank you for bringing the matter to our attention.
We have re-escalated the matter to our Network Investigations department for an urgent follow up. Feedback will be provided as soon as possible.
Regards
DA
Cell C's reply10 Sept 2019, 11:28
Official
Good morning Matthew
Thank you for bringing the matter to our attention.
We have re-escalated the matter to our Network Investigations department for an urgent follow up. Feedback will be provided as soon as possible.
Regards
DA
Thank you for bringing the matter to our attention.
We have re-escalated the matter to our Network Investigations department for an urgent follow up. Feedback will be provided as soon as possible.
Regards
DA
