NM
Nibe M
1 reviews | Active since Dec 2017
29 May 2026, 15:36
WORST CUSTOMER SERVICE EVER !!!!
I am extremely dissatisfied with the service I have received from Cell C. I was misled regarding the fibre product, and as a result, I had no choice but to cancel the service before it was even connected.
I requested a refund on Monday and received a call from Sandile Dlamini, who confirmed that he would be handling my case. Since then, I have sent numerous follow-up emails and made multiple calls to Cell C; however, I have yet to receive any clear or concrete feedback regarding the status of my refund. All I am requesting is for my money to be refunded as a matter of urgency.
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Replies (2)NM
Nibe M's updateReviewer Update
29 May 2026, 17:15I hope that I won’t have to call or send countless emails to follow up. Please
NM
Nibe M's update29 May 2026, 17:15
Reviewer Update
I hope that I won’t have to call or send countless emails to follow up. Please
NM
Nibe M's updateReviewer Update
04 Jun 2026, 10:18Good day
I still have not received my refund and I am being told that the manager that needs to follow up with your billing department is on sick leave and I must wait for them to come back.
How insane is this ????
I still have not received my refund and I am being told that the manager that needs to follow up with your billing department is on sick leave and I must wait for them to come back.
How insane is this ????
NM
Nibe M's update04 Jun 2026, 10:18
Reviewer Update
Good day
I still have not received my refund and I am being told that the manager that needs to follow up with your billing department is on sick leave and I must wait for them to come back.
How insane is this ????
I still have not received my refund and I am being told that the manager that needs to follow up with your billing department is on sick leave and I must wait for them to come back.
How insane is this ????