1 reviews | Active since Jan 2012
WORST CUSTOMER SERVICE EVER
Received an SMS on the 03/07/2020 advising me that my contract Pinnacle 3GB was migrated to a hybrid Zero, Called the callcenter to enquire they couldn't assist me with the problem, I reported this matter on the Facebook page an agent called me to advised me that they have downgraded my contract from Pinnacle 3GB to Pre-paid and that a agent will call me to migrate back to my Pinnacle 3GB from the 03 July to date, NO ONE has contacted me I have various query reference numbers but none have resolved my proble, I know Cell C has received the Award from Worse Pathetic Service Provider, please just let me know if I'm on contract or Prepaid I need to know before I make a payment, Refer to all my Reference Numbers: *** *** *** *** *** *** *** *** *** *** *** *** ***
All these Reference Numbers, My Query not yet resolved, and Not NO ONE Agent contacted me..... Cell C do us a huge favour Close Your Doors, your business is already bankrupt, your staff is useless.
Thank you for contacting Cell C regarding the Migration of your Cell C contract.
Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
^NZ
Thank you for contacting Cell C regarding the Migration of your Cell C contract.
Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
^NZ
^NS
^NS
