1 reviews | Active since May 2016
WORST CUSTOMER SERVICE EVER
<p>I CANNOT BELIEVE HOW A BIG NAME SUCH AS CELLC COULD HAVE PUT ME THROUGH THIS.</p> <p> </p> <p>I ALREADY HAVE 2 MOBILE CONTRACTS WITH YOU GUYS, I HAVE THEN DECIDED TO TAKE A 3RD, TO MY LUCK WITHIN 7 DAYS I HAVE RETURNED THE DEVICE AS THERE WAS A FAULT WITH IT.</p> <p> </p> <p>I HAVE THEN NOT HEARD ANYTHING BACK FROM THE STORE, CELLC C**** WALK IN SPECIFIC I THEN CALLED TO FOLLOW UP AFTER 14 DAYS</p> <p>THEY HAVE ADVISED THAT IT WILL NEED TO BE REPLACED AS THE OBF WAS THEN SUCCESSFUL.BUT DID NOT HAVE STOCK OF THE DEVICE.</p> <p> </p> <p>THEN I WAS TOLD BY THE MANAGER AT THE STORE.</p> <p> </p> <p>THAT I WILL BE CONTACTED...ANOTHER WEEK LATER AT THIS POINT...I STILL HAVE NOT HEARD ANYTHING, I STILL HAVE NO PHONE AND YES THE INVOICE WILL NEED TO BE PAID...THE MANAGER THEN TELLS ME THAT ITS JUST "ONE OF THOSE UNFORTANATE SITUATIONS".</p> <p> </p> <p>I HAVE NOT BEEN OFFERED A LOAN PHONE...I HAVE BEEN TOLD I WILL NOT BE RE-IMBURSED FOR THE PHONE THAT I DO NOT HAVE AT ALL...AND YES TODAY I AM STILL LEFT WITH NO DEVICE AND IT WILL BE A FULL MONTH NEXT WEEK...I HAVE STILL NOT HEARD ANYTHING BACK FROM CELLC C**** WALK.</p> <p> </p> <p>I WILL BE TAKING THIS FURTHER</p> <p> </p> <p>1. I DEMAND TO HAVE MY INVOICE FOR THIS DEVICE S****PED...</p> <p> </p> <p>2.I WANT MY SAME DEVICE REPLACED ASAP, IF NOT PLEASE PROVIDE ME WITH A BETTER ALTERNATIVE.</p> <p> </p> <p>3. BILL ME FOR SOMETHING I AM ACTUALLY IN POSSESSION OF</p> <p> </p>
