WORST CUSTOMER SERVICE

I have a very serious problem with Cell C. My mother Mapule Anna Molefe has been taken from pillar to post while she has been a been a loyal customer to them. She has 4 contracts with Cell C as I speak and she lost her other phone but to my surprise they are busy giving her stinky attitude. What's the use of paying insurance if they do want to assist her since she lost her cellphone. The main reason she insured the phone it was to make sure that she has back up should she lose the phone but suddenly now she is been taken from pillar to post.she reported the ****** phone on the 4th of November 2022 but even now nothing has happened but they are deducting the money.

Today again she tried calling for feedback and all she got was the stinking attitude from the lady called Thato singing the same song that she should wait for 7-14 working days.

BAD BAD BAD SERVICE, NO CUSTOMER SERVICE FROM CELL C,, THEY SHOULD STOP TREATING PEOPLE LIKE THEY ARE DOING THEM A FAVOUR.

IF IT WAS UP TO ME THEY WERE NOT EVEN GOING TO GET THE ONE STAR THAT I GAVE.