LB
Lauren B

1 reviews | Active since Jul 2020

01 Nov 2022, 04:09

Worst customer service

About a year ago I paid q huge amount by mistake into this places bank account.

I have logged complaints about this over 5 months now. Nobody is getting back to me, they had to get hold of account holder, it doesnt take 5 months.

I want my money back

0
Replies (10)
Cell C
Cell C's reply01 Nov 2022, 11:29
Official
Hi Lauren Borman
Thank you for contacting Cell C. 

Do you perhaps have a reference number that we can follow up on? If yes, please provide us with it so that we can have the matter followed up. 

Regards
^MP 
LB
Lauren B's update07 Nov 2022, 08:27
Reviewer Update
*** how long will I have to wait for a reply
LB
Lauren B's update07 Nov 2022, 22:23
Reviewer Update
I have sent my POP. And why does it take 5months to get hold of a customer!!

At the end if the day it is my money that was paid into that account.
LB
Lauren B's update08 Nov 2022, 20:28
Reviewer Update
***

You have MY POP so refund my payment. As said there are two payments
LB
Lauren B's update08 Nov 2022, 21:59
Reviewer Update
Sent
LB
Lauren B's update09 Nov 2022, 13:41
Reviewer Update
For you to tell me this 5months later is not sitting right with me. How can you not locate YOUR clients.

Still waiting on someone to give me a call
LB
Lauren B's update09 Nov 2022, 14:05
Reviewer Update
Have been waiting on feedback for 5months aswell. So not keeping my hopes up
LB
Lauren B's update10 Nov 2022, 12:19
Reviewer Update
I dont care about a account holder.

I want my money
LB
Lauren B's update10 Nov 2022, 14:06
Reviewer Update
Soonest will be in 5months again.
LB
Lauren B's update10 Nov 2022, 14:07
Reviewer Update
I had to pay my other service provider dubble the amount now due to not getting my funds back and being put on hold due to you not getting hold of one of your customers