LN
Lebogang N

1 reviews | Active since Nov 2016

22 Jun 2017, 11:36

Worst Customer Service

<p>I am still disturbed by the service i recieved. The lady did not bother to assist me regarding the problem I have. I asked her to transfer me to someone else but she was completely rude. Can you please assist me</p>

0
Replies (3)
Cell C
Cell C's reply22 Jun 2017, 12:09
Official

Thank you for notifying us of the above.

Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the team manager to have this kind of behaviour rectified. We want all our customers to be given proper service.

In the interim, we will get one of our team members to contact you and assist.

Regards
Cell C | PN

LN
Lebogang N's update23 Jun 2017, 08:55
Reviewer Update

Thank you Ms. Abrahams she fixed the problem I had for months in 20 minutes. Thank you

Cell C
Cell C's reply23 Jun 2017, 11:37
Official

Thumbs up to Ms Abrahams for the awesome service!

Have a lovely day further.

Regards

Cell C | PN